Last updated: 22nd May 2018
Voice Work is committed to protecting your privacy and this Privacy Statement is intended to describe how your personal information is processed and used. By using the Voice Work website, you consent to the data practices described in this statement.
Voice Work's website may contain links to other sites. You are encouraged to review the privacy statements of those sites you choose to link to from Voice Work so that you can understand how they collect, use and share your information. Voice Work is not responsible for the privacy statements or other content on sites outside of the Voice Work.
Collection of your Personal Information
Contact Us Form/Email/Telephone/Sign Up Form
If you complete the contact us form, Voice Work collects personally identifiable information, such as your email address, name, and telephone number.
If you email or telephone in to Voice Work, and give other personal information this to will be stored until any enquiry or subsequently booked coaching, is complete.
The 'Sign Up' form is found at the bottom of the page (using Mail Chimp for this service, you can search them and check their policies online) and your name and email address are collected if you choose to and an email is sent for you to opt in. You can opt out at any time by contacting me or clicking 'unsubscribe' on any email you receive.
Voice Work uses Google Analytics to help work out which pages are being used on the website and visitor demographics. Google Analytics stores information about your computer hardware and software and Voice Work can view this information. This information can include: your IP address, browser type, operating systems, domain names, access times, referring website addresses, location, language and new vs. returning visitor, search words or terms that are passed from the search engine. The same information is also available to Voice Work on the Voice Work website hosting server. This information reveals no personal data about you. Both the Voice Work hosting server and Google Analytics take data security seriously.
Voice Work has found it advantageous to examine visitor traffic so that we can ensure maximum compatibility for the various browsers and operating systems that visit our site. By analysing these patterns described above, we can strategically enhance our presence across the Internet. Furthermore, we use the data to continue to maintain quality of the service and information provided.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Voice Work public message boards eg. Facebook, LinkedIn or Twitter (other may be used at some point, so this notice covers all public message boards and/or forums), this information may be collected and used by others.
Use of your Personal Information
Voice Work collects and uses your personal information to operate the Voice Work site and deliver the services you have requested. Voice Work also uses your personally identifiable information to inform you of other products or services available from Voice Work. Voice Work may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Voice Work does not sell, rent or lease its customer lists to third parties.
Voice Work may send you email or postal mail, provide customer support, using the information you have provided.
Voice Work shares a limited amount of personal information (name and telephone number) when making room bookings to provide services that you have purchased. These parties use your information for the delivery of excellent customer care once you are on site and for enquiries leading up to your appointment. They may also contact you if there was a cancellation from Voice Work or any issues at the venue to warrant using your telephone number. These services are prohibited from using your personal information except to provide these services to Voice Work, and they are required to maintain the confidentiality of your information.
Voice Work does not use or disclose sensitive personal information, without your explicit consent.
Voice Work will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the law or comply with legal process served on Voice Work or the site; (b) protect and defend the rights or property of Voice Work; and, (c) act, where it is felt necessary, under particular circumstances to protect the personal safety of users/clients of Voice Work, or the public or Voice Work staff.
The Voice Work Web site does not currently operate cookies.
Security of your Personal Information
Voice Work uses all reasonable precautions to keep your personal information from unauthorized access, use or disclosure. Voice Work secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. The same reasonable precautions are taken with hard copies of information on clients. Currently, payments are protected as Voice Work asks you to pay via your own bank transfer into Voice Work account.
Changes to this Statement
Any changes to our Privacy Statement will be published here so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.
Voice Work welcomes your comments regarding this Privacy Statement. Should you still have any concerns about our use of your personal information, please feel free to contact us on kellyATvoice-work.co.uk
Voice Work can help people in all industries utilise, care for and manage their voices effectively. These people used Voice Work and had the following to say about our services...
'I contacted Kelly as I wanted to bring in some training for sales presentations and pitch delivery. Kelly dealt with all areas of note excellently, including specific advice and training to individuals.'
Managing Director, IT Company
Lancashire / June 2018
'I initially contacted Kelly as I wanted to be able to speak more loudly with a stronger voice. I speak to undergraduate/ post graduate student groups of various sizes and in different size classrooms/ lecture theatres. I wanted to learn more about getting and keeping their attention and having more of an impact and authority.
I have valued exploring the potential of my voice which is greater than I had understood. I have potential for greater voice volume and I would like to continue exploring my potential to enhance the interest and tonality so that I can express in a way that is authentic for me.
I am continuing to practise and feel more confident in my voice. I understand more about how to access the potential of my voice and I would be interested to arrange further sessions as well.
I have valued all aspects of my work with you, Kelly and the way in which you have worked with me. I would not wish to change any aspect."
Senior Lecturer, University in Lancashire
Lancashire / November 2017
"One’s voice is a tricky thing as, in many ways, it is invisible and taken for granted – until it lets you down. But we all know that how a thing is said is a massive factor in how that thing is understood and perceived. On that level our voice is recognised as important. However, most of us know far too little about how to access the mechanisms of our voice, the tools that can make its use more impactful, and how to look after our voice in times of greater need or when it fails. Having attended a session run by Kelly Anne Sharp I now feel far better informed about how I can access some valuable tweaks to technique that will support my use of voice in teaching and in other work settings. I look forward to putting these into practice in the coming term. I would recommend spending time with Kelly Anne to anyone who wants to be a more effective communicator – in any field. "
Magnus George, Senior Teaching Fellow, Lancaster University
Lancashire / September 2017
"I've gone through various presentation skills workshops in my time. They all have their uses. But my session with Kelly Anne was more use in one hour, than all the other sessions put together. This is because Kelly Anne focuses on the root problems, rather than tinkering around with stylistic detail.
With a handful of simple exercises, Kelly Anne made me immediately address key issues in a way that I could draw on quickly when presenting. It made me realise how much work must have gone in to preparing for the session."
Jane Dalton, Groundswell Innovation
Lancashire / September 2017
"I have met Kelly Anne in 2016 and invited her to join our group of Entrepreneurs in Residence at Lancaster University. A while after joining Kelly Anne delivered a passionate and knowledgeable session on how to use your voice. The session was well received by other entrepreneurs and the active exercises to alleviate stress in our voices have stayed with me. Thank you for highlighting the need to pay attention to our voice. "
Ricardo Zozimo, Lecturer in Entrepreneurship, Lancaster University
Lancashire / September 2017
"The course helped me work outside my comfort zone in a safe environment and practise with the range of my voice. I have gained a significant amount of knowledge and resources to help me continue making improvements as I carry on with my practice."
Julie Childs, Senior Manager in Education
Lancashire / August 2017
Voice coaching is great for those with teaching roles and practicing the delivery of presentations
"My voice felt tired after a long day of teaching. Through improving my breathing, using my voice properly and more efficiently, Voice Work helped me minimise strain."
Christopher Menez, Lancaster University
Lancashire / March 2017
"I came to Voice Work following a media training session at the University, and a referral from a friend who had also had voice coaching with Kelly Anne. As a young academic in an often vocally demanding position, I wanted to improve my lecturing style and public speaking early on into my career. I felt I needed more voice strength, authority, and really needed to slow my pace down in lectures. Kelly Anne's voice plan addressed all my objectives and soon helped me to realise that I was being very hard on myself. I already had many of the skills I sought and Kelly Anne helped me see I just needed the confidence to use them. I am now more embracing of my voice and I find the warm up exercises very useful for teaching.
Further work with Kelly Anne will be to focus on my public speaking skills.''
Kathryn Toghill, Lancaster University
Lancashire / January 2017
Presentation - Promoting Healthy Voices In Business
"As soon as I met you, I wanted to hear more! You have a gift, Kelly Anne - share it!"
"Really useful and helpful tips on how small things can make a massive difference to your voice."
"Have heard Kelly Anne speak before and got yet more great information from her in this talk. Really interesting topic. I enjoyed the vocal exercises you do, please put them in the next one again!."
"I enjoyed the 'releasing exercise' and learning how to look after my voice."
"Can't believe you fit so much useful information in such a short space of time! It was excellent."
NatWest, Preston, Well-Being Event attendees feedback
Lancashire / June 2016
Feedback from an engineer...
"I had just got a promotion and wanted to develop a stronger voice with more power and authority for presentations and meetings. I also wanted to improve my self-confidence and voice in general to feel more comfortable in my new role. I now feel that I am much more able to do all this and project myself confidently and with authority. Plus I am enjoying my new role and practicing the voice exercises with my family who have been very supportive."
Lancashire / June 2016
A lawyer booked a course of sessions this summer to help strengthen their voice to speak well for longer and reduce vocal fatigue. Here is some feedback from their sessions...
"I have definitely improved here, with the exercises we talked about, I haven't felt as much tension when speaking and when I do feel tension, I know how to deal with it to improve things. Fatigue has also improved as well... I am also much more aware of how to reduce speed when I am speaking and enjoying practicing my voice skills whilst reading with my children."
Lancashire / June 2016
" Kelly Anne offers professional and fun voice coaching sessions whatever your speaking or singing goals. Voice coaching is a very personal experience and Kelly Anne makes it feel safe to push your boundaries. Offering a combination of great knowledge of how the voice works and very practical exercises, Voice Works does what it says on the tin ... your voice really does work better afterwards!"
Debra Davies, Leadership and Personal Development Coach
Lancashire / December 2014
"I can highly recommend Kelly Anne Sharp to any business professional that presents to customers face to face or over the phone. Over a series of weekly clearly structured lessons I was able to understand and implement the voice techniques. Kelly has subsequently worked within the Esse Engineering Ltd organisation helping officer based and field based representatives to communicate better with customers. Helping staff to improve their communication abilities gives them skills that they will keep for a lifetime. If your organisation has a team of telephone or face to face communicators, Kelly can help."
Mark Blewitt, Director, ESSE
Lancashire / March 2014
Voice coaching is great for teachers professional development and CPD
"I have found the Voice Work sessions extremely useful. Kelly has been very helpful in identifying areas to develop and the sessions have had a positive impact on my professional development. I am now much more confident with regards to my presence and the use of my voice at work. The advice given has been indispensable. Thanks, Kelly!"
Newly Qualified Teacher (NQT), Secondary School
Lancashire / August 2013
Presentation - Your Voice Is One Of Your Most Valuable Tools In Business
"Thought the presentation by Kelly was very interesting and thought provoking."
"Kelly highlighted a few things that I know work, but sometimes think we forget on a day-to-day basis. It made me re-think."
"A very good talk which really makes you think about how you promote yourself and how you can improve it."
"I have benefited from today's speech as I have learned that talking with a smile even over the 'phone, helps you come across more friendly. I am also going to practice some of the relaxing tips when I make calls to some clients."
Lancaster Chamber of Commerce, 'Women In Business' attendees feedback
Lancashire / May 2013
"Kelly is really helping me to find my authentic voice. After years of believing that I could never actually enjoy presenting, working with her has shown me this belief is just not true! Thank you for your valued, professional yet human service, it is so appreciated."
Dr Fiona Randall, Contextual Awareness, FRC
Northwest / August 2013
"I thoroughly enjoyed my sessions with Kelly. They have been very useful, both in helping me with voice control and also in presentation work. I feel much more confident now when I am speaking in public and I will absolutely recommend Voice Work in the future."
Anonymous, Holistic Therapist
Garstang / April 2012
"Kelly is a great trainer. She understood my needs clearly and worked around these. I was very impressed with the flexibility and her focus on detail shown. Will recommend her to any entrepreneur or anyone who needs to deliver a message."
Levent Yildizgovern, TTC wetranslate Limited (formerly TTC Language Services Ltd.)
London / October 2012
Would you like to feel more confident about your voice when in social situations? Do you just want to be able to get your voice to carry better when your out with friends or talking on the phone?Maybe you want to apply for a promotion or enhance your career prospects? Or you have to present in an interview situation for a job or university place?
Voice coaching helps you find YOUR voice. We don't work on changing your personality, we work together to empower you to find a voice that feels more authentic to yourself. As your voice develops you may find that your confidence comes across in social and personal areas of your life thus enhancing your well-being.
Some people come for voice coaching with more personal needs. Many around being heard or understood appropriately, others lack confidence in projecting their much needed authority in senior management positions. Sadly, some just really don't like the sound of their own voice. These are all areas we can work on in the sessions. And we are sure there are many others so please feel free to call us and discuss whether voice coaching would be appropriate for you.
Our services cater for the needs of each individual that we work with. One-to-One voice coaching begins with an initial consultation to assess your voice and evaluate your strengths and requirements. A course is then tailored for you and often takes place over 6 one-to-one sessions (or less if determined in the consultation). Progress is monitored using a learning contract made up of SMART goals to work towards.
Work in our sessions vary depending on your needs and objectives, but generally cover these areas:
- Body & Breathing
- Speech (e.g. specific vocal exercises)
- Voice Education
- Performance (relevant to your situation, for example: speaking more confidently on the 'phone)
Some reasons to use voice coaching:
- Improve the sound of your voice when giving presentations
- Sound more confident in specific situations - for example on the telephone, in a group or face to face
- Speak with more power and control when needed (but still sound authentic!)
- Project your voice efficiently and effectively so that you are heard in social situations
- Strengthen your voice to last through your working day
If you're looking to apply voice coaching to business or educational situations, such as teaching or management, you will find more useful information in the business and education pages.
To discuss one-to-one voice coaching further please contact us, or call now on 07857 300362.